Work Instructions for Aerospace Job Shops

An aerospace job shop needs work instructions that a new machinist can follow, that match the current drawing revision, and that leave a record an AS9100 auditor or a prime’s source inspector can trace back to the part. The pressure is less about volume of paperwork and more about proof: every critical step has to show who did it, with which tool, to which revision.

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What AS9100 asks of a job shop’s instructions

AS9100D builds on ISO 9001 and adds aerospace-specific requirements. For production, it expects work to be carried out under controlled conditions: the people doing it have the documented information they need, the equipment and programs they use are controlled, and the process is verified before the first production run. A CNC program or fixture is treated as part of the process, so a program edit without revision control is a documentation problem, not just a machining one. The AS9100 vs ISO 9001 comparison covers the additions in more detail.

Several themes appear in almost every aerospace audit: product safety (people know which features are critical and why), prevention of counterfeit parts (material comes from approved sources with certs), foreign object debris (FOD) control, and configuration management (the instruction, the drawing and the program all point to the same revision).

Customer flow-downs and first article inspection

Primes and tier-one suppliers flow down their own quality clauses on the purchase order: approved special-process sources, record retention periods, notification of changes, and right of access for their inspectors. A job shop that runs work for several customers can end up with several sets of rules for the same operation, which is exactly where a generic instruction fails.

A first article inspection to AS9102 is usually required for a new part number, a drawing change, a new process or source, or a long production gap. The instruction should say when an FAI is triggered and who balloons the drawing. The AS9102 FAI template and the first article inspection guide walk through the three forms.

The templates and tools that matter most

Coplain pages for aerospace job shops, in priority order
PageWhy it matters here
AS9100 work instruction templateHeader fields for part number, revision, key characteristics and approvals already laid out.
AS9102 first article inspection templateForms 1, 2 and 3 for new parts, revision changes and process changes.
AS9100 audit prep checklistThe documents an auditor will ask to see, organised by clause.
First piece inspection checklistProves each setup before the run, separate from the full FAI.
Calibration logTies every gauge used on the instruction to a current calibration.
GD&T symbols referenceHelps inspectors read feature control frames the same way.
True position calculatorChecks position results from CMM or height-gauge data.
NCR formRecords a nonconforming part with enough detail for the MRB or the customer.

Example: Final deburr and FOD check, machined aluminium bracket

Example An excerpt from a work instruction at Northgate Precision, a fictional build-to-print job shop. The part, values and tools are example values; use your own drawing, customer requirements and approved methods.

Download this example (.docx)

Document control
DocumentWI-OP40-0117, Example
RevisionC, matches drawing 4471-220 Rev F
ScopeOperation 40, deburr and FOD check after final CNC operation
Key characteristicsKC1 bore diameter, KC2 edge break on mounting face
Approved byQuality engineer and operations lead

Tools, materials and PPE

Steps

  1. Confirm the traveler. Check that the traveler, this instruction and the drawing all show the same revision before touching the part.
    Key point: Stop and call the lead if any revision differs.
    Reason: Building to an old revision is a configuration error, not a workmanship one.
  2. Break sharp edges. Deburr all edges to the edge-break callout on the drawing, working away from KC1.
    Key point: Do not touch the bore with any tool.
    Reason: Tool contact in the bore can take KC1 out of tolerance.Safety: Deburr away from your hand; wear safety glasses.
  3. Clean and inspect for FOD. Blow out all holes, wipe the part, and inspect every cavity with the loupe.
    Key point: Count the OP40 kit tools back into the shadow board before releasing the part.
    Reason: A missing tool is treated as possible FOD until found.
  4. Verify and record KC1. Measure the bore with the bore gauge listed on the traveler and record the value.
    Key point: Record the gauge ID with the reading.
    Reason: Links the measurement to a calibrated instrument.
  5. Sign off. Stamp or sign the OP40 line on the traveler and move the part to the inspection rack.
    Key point: Never sign for a step someone else did.
    Reason: The traveler is the record of who did the work.

Acceptance criteria

Common audit findings

These are the kinds of findings auditors and customers commonly write in this industry, with a way to prevent each one in the instruction itself.

Frequently asked questions

Does AS9100 require a work instruction for every operation?

No. It requires the documented information people need to produce conforming product. Simple operations done by trained people may need little; critical, infrequent or customer-sensitive operations usually need a written instruction.

What is the difference between a traveler and a work instruction?

The traveler routes one job and records who did each operation. The work instruction explains how an operation is done and is reused across jobs. The traveler should point to the instruction and its revision.

How often do we need a first article inspection?

AS9102 sets the triggers: a new part, a design change affecting fit, form or function, a change in process, source or location, or a production lapse your customer defines. Customers can add more, so check the purchase order.

Can a job shop use pictures instead of text?

Yes. Photos and marked-up drawings often work better than text for setups and inspection. They must be controlled like any other part of the instruction and updated when the part changes.

Sources

  1. AS9100D Quality Management Systems — Requirements for Aviation, Space and Defense Organizations, SAE International
  2. AS9102 Aerospace First Article Inspection Requirement, SAE International

Work instructions in other industries

COPLAIN JOB AID BUILDER

Turn your documents into audit-ready work instructions

Upload a drawing, traveler or setup sheet and Coplain’s Job Aid Builder drafts an AS9100-style work instruction with key characteristics, revision fields and sign-off steps already in place.