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Free Nonconformance Report (NCR) Form

A complete NCR form for documenting nonconforming product or process outputs. Covers NCR header, part and lot details, nonconformance description, disposition decision (use-as-is / rework / repair / scrap / return to vendor), root cause, corrective action reference, and sign-off. Compliant with ISO 9001:2015 Clause 8.7 and FDA 21 CFR 820.90. Generated instantly in your browser.

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How to use this template

  1. Identify and segregate — as soon as a nonconformance is detected, segregate the affected product and apply a HOLD tag. Do not allow nonconforming product to flow to the next operation.
  2. Open the NCR and assign a number — record the unique NCR number, date, and the name of the person who detected the nonconformance.
  3. Document the part and lot details — enter the part number, revision level, lot/batch number, quantity affected, and the process or operation where the NC was found.
  4. Describe the nonconformance — write a clear, specific description of what does not conform. Reference the drawing dimension, specification, or requirement that was not met.
  5. Determine and record disposition — the MRB or Quality Engineer must decide: use-as-is (with customer concession if required), rework, repair, scrap, or return to vendor (RTV). Record the rationale.
  6. Identify root cause — perform a brief root cause determination. If a full CAPA is warranted, open one and reference the CAPA number in this NCR.
  7. Close out and sign off — obtain signatures from the Quality Engineer and, if required, the customer or MRB. File the completed NCR per your records retention policy.

ISO 9001 / FDA 820 Note: Nonconforming product must be identified, documented, segregated, and evaluated before disposition (ISO 9001:2015 Clause 8.7; FDA 21 CFR 820.90). Use-as-is dispositions for safety-critical or regulated products may require customer or regulatory concurrence before implementation.

What's inside the template

1

NCR Header

NCR number, date opened, originator, department, customer, and source (incoming/in-process/final/customer return/audit)

2

Part / Lot Details

Part number, revision, part name, lot/batch number, quantity affected, purchase/work order, and operation where NC was detected

3

Description of Nonconformance

Specification/requirement not met, observed condition/deviation, NC category, HOLD tag number, and detailed description field

4

Disposition

MRB-authorized disposition: Use-As-Is / Rework / Repair / Scrap / RTV — with rationale, rework instructions, and concession reference

5

Root Cause

Brief root cause statement, root cause category, and CAPA reference if full investigation is required

6

Corrective Action Reference

Corrective action description, owner, target date, and CAPA/8D reference number

7

Sign-Off

QA Engineer and MRB/customer approval signatures with dates and NCR closure status

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